Description
PAYMENT
We only accept PayPal as a valid form of payment. Normally PayPal payments (or refunds) are immediate.
However, if you pay with an e-check, please refer to your PayPal transaction to see when your payment will clear. We can only ship after payments has cleared.
CHECKOUT INSTRUCTIONS
At checkout, you have the option to select the shipping service / speed that best fits your needs.
Please double check your address before paying because we can ONLY ship to addresses confirmed by eBay/PayPal. Any request to change the shipping address after the payment has been made, will be disregarded.
SHIPPING
Domestic Packages
Packages usually leave our warehouse within 24 hours of payment. However, shipping time may vary due to weather conditions or holidays if applicable.
We provide valid Tracking Numbers for all orders.
We Ship to all Air Force Bases (APO, FPO) and Carriers including Guam and Hawaii.
International Packages
All our international packages ship under the Global Shipping Program from eBay. Any shipping or import costs are charged directly by eBay and we are not at liberty to make any changes to those charges.
CUSTOMER SERVICE
If you have any questions or issues, we are at your service. You can email us anytime through eBay messages or call us at our customer service phone number during office hours (10 am to 6 pm EST).
RETURN INFORMATION
We offer a standard FREE 30 days refund or exchange policy.
Please go to your eBay purchase history and select “View Order Details” then select “Return this item” to start the return process. eBay will prompt you through the refund/replacement process accordingly.
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